Westin
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Westin Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Westin has 2.0 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Good hotel, Good location.
Cons: Having to wait 45 minutes for a room, Bad business, Bad employees.Recent recommendations regarding this business are as follows: "Good Choice", "Take pictures of your ski equipment with the sticker on them", "Be careful", "Don’t book Marriott’s.", "Check the rooms before you commit!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Westin has 2.0 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Good hotel, Good location.
Cons: Having to wait 45 minutes for a room, Bad business, Bad employees.Recent recommendations regarding this business are as follows: "Good Choice", "Take pictures of your ski equipment with the sticker on them", "Be careful", "Don’t book Marriott’s.", "Check the rooms before you commit!".
Most users ask Westin for the discount as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Westin Reviews
"Crrdit card chsrging policies"
My wife and daughter are at one of your locations. It appears that no one at front desk can explain why there is a hold on her credit card for parking. She is...
"Lost ski equipment"
I lost a week of skiing because the valet at Westin lost our equipment it took them 2 days to find it . They purchased new custom boots for my guest cause they...
Chicago, Illinois
Good visit
User's recommendation: Good Choice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Costa Mesa, California
Im a gold member and i believe i was not treated fair
Im not a pay reviewer
- Good hotel
- Bad employees
Preferred solution: Full refund
User's recommendation: Be careful
Phoenix, Arizona
Absurd charge from Westin Hotel
- Dealing with ridiculous three cent charges
Preferred solution: Price reduction
Phoenix, Arizona
Lost ski equipment
User's recommendation: Take pictures of your ski equipment with the sticker on them
Dissatisfied
- Location
- Mediocre rooms for the money you pay
Preferred solution: Price reduction
User's recommendation: Check the rooms before you commit!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Stolen car
I stayed at a Westin Hotel in Downtown Columbus Great Southern. I valeted
Parked for two days, May 19-20.
My car
was broken into and stolen out of your
Garage. How that was possible Ill never
Know.In the middle of our wedding dinner
Police came right into the event took us
out to the kitchen with the whole wedding
Watching. Told us our car was stolen and
wrote a report up in the kitchen. I live in Pittsburgh.
The next morning I had to
go to Columbus airport, get a rental car to
drive back to Pittsburgh.The Columbus
Westin Will not come up any compensation.
How can that be possible.
Really, I thought
Westin was way better than that!
My car should have never left the garage.
Thats why you pay for Valet parking.
Unless there is criminal activity at your
Garage. Whats your opinion.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Henderson, Nevada
Resolved: Unfair charge
I want the head office phone number
Miami Beach, Florida
Concierge help
User's recommendation: Don’t book Marriott’s.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Columbus, Ohio
Issue with payment system
User's recommendation: Doubt that you would get a good recommendation
Southfield, Michigan
Cancellation
- Great hotel
- Nine
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Crrdit card chsrging policies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jackson, Mississippi
Rudeness
- Zareaella
Preferred solution: She was rude to a ton of folks and some of the employees agreed she is like this all the time
User's recommendation: Fire hee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waltham, Massachusetts
Terrible Stay
- Good location
- Loud
- Barking dog
- Dirty
Preferred solution: Price reduction
User's recommendation: look for another hotel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Invoice
- Location
- Service
Preferred solution: I'm waiting to get my invoice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irving, Texas
Very Bad hotel staff over nights
- Bad business
Preferred solution: You will talk to a lawyer
User's recommendation: Never bad business
About
, , , ,
Westin Hotels and Resorts is a chain of hotels and spa resorts owned by Starwood Hotels & Resorts Worldwide. This company was founded by Severt W. Thurston and Frank Dupar in 1930. These days Westin corporation has more than 160 hotels and resorts scattered around 36 countries. Their official web site is very straightforward to navigate, what allows travelers and holiday makers book a suit in any country. In addition to this, they are connected with Facebook and Twitter networks. Due to such programs as WestinWORKOUT®, the Heavenly® Bed and SuperFoods this hotel chain can offer their customers the highest services and amenities.
Westin is ranked 205 out of 1983 in Hotels and Resorts category
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