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At 9:00PM on 16 September 2017, while staying at Westin Denver International Airport, we were harassed and threatened by a hotel security officer. While settling into our room, a guy with a badge and a tough guy attitude, threatened to kick us out of the hotel if he...
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3.3
I liked
  • Location
I didn't like
  • Hotel security
  • Security
#1101634
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The Westin Zagreb Review from Velika Gorica, Zagreb
Hi. I'v been in Westin hotel 02-03 Feb.16 and unfortunately, I was robbed by hotel mini bar department. I have reported my actual mini bar consumption, but later on, I have noticed that Westin hotel took from my Amex an additional 80 euros. As per their bill, it...
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1.0
Velika Gorica, Zagreb
#799845
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I've made a booking with Westin New Orleans At Canal Place through Expedia with payment made. Guest Number: 618224 Arrived on 14/6/2015 Depart on 17/06/2015. Room No. 1625. I was told by a staff at front desk that Internet Service used in the Business Office was Free,...
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1.3
I didn't like
  • Never deliver your promise
#672048
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Westin

Westin
#1112712
1.0
Details
Westin does discriminate people by looks.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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Westin

Westin
#1100309
1.0
Details
Westin does discriminate people by looks.
Comment
Show
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Positive Experience Review

Westin
#547896
3.6
Details
Great service. Great room fabulous rain shower.. Perfect location Annapolis.. Free shuttles. Everyone very pleasant
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Customer service
Location
Price Affordability
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Pizza Review

Westin
#533168
I am in the Sydney CBD but can't get a pizza delivered! WTF!!
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Booked a beachfront room at St John Westin, that is supposed to come with a balcony. It came with a window that we couldn't open! Hotel did nothing. Said we could move into a pool view room the day before we were leaving! Paid $1000 a night! Would have stayed in the...
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1.4
Saint John, Antigua And Barbuda
I didn't like
  • Room
#577391
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My partner and I stayed at Westin Denver July 2014. We booked and paid through Expedia, and about 2 days after we checked out, our bank account was charged again, this time directly from the Westin. I have left several urgent messages with their billing department, and...
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#523397
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I was robbed in my hotel room. Security cameras were not working. Westin did nothing to assist in the aftermath. And when contacting the corporate management later, their response was essentially "come back again." Text of the email I wrote to them: A year ago this...
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Anonymous
Tellingitlikeitis

I wish you would have mentioned which Westin Hotel this happened at, or what vicinity so we can avoid it. Better yet, I'll find a different hotel all together. I am truly sorr...

#483862
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We arrived on a cold and windy afternoon. 6-8 uniformed employees in front of the Book Cadillac Hotel and not one offered to help with the luggage. The people at the registration desk were not friendly or very professional. The employee's in the bar and restaurant...
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#456982
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We purchased a "Special deal" from Westin. 4 nights in palm Springs for $389.00 Ooops forgot to mention. It's all booked up. Tried twice to plan a trip now. Put a down payment of $200+ then tried to book the dates and they weren't available. Tried one month later for a...
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#447800
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Have receipt and paid for a room with a refrigerator and microwave, booked a month in advance. Was told to check in at 3pm. Upon check in we find our room has no fridge or microwave. Customer service claims those are first come first serve items and we should have...
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Anonymous
anon

OH HEAVENS NO WHAT A TRAGEDY WHAT IS WRONG WITH THIS PLANET, MINORLY INCONVENIENCING THE MOST IMPORTANT PERSON ON THE PLANET HOW COULD THIS BE THE WORLD MAKES NO SENSE AN...

#385406
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Food poisoning the first night in the hotel .They did nothing. Reported to the management, and front desk.They didn't check back to see if I was OK. They did offer me some Peptol Bismol. What else can I say? I don't think I will sat there again if I can help it. Food...
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#376238
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