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Good Evening,

recently, I purchased an item from Amazon and had it shipped to the Westin Hotel in Chicago on Michigan Ave, and on the More Information box, I wrote them and told them to handle the package to any QAIA attendant that visits them.

Unfortunately, when one of the attendants told the reception desk to bring the package, they told him that the person whose name is on the package must receive the package himself! Now, what is required from me in order to let the reception handle the package to one of the attendants? I have all the documents regarding the package, and I can provide my passport, ID, and a picture of me that I am the one whose name is on the package, and make them handle the package to the attendant?

Preferred solution: Let the company propose a solution.

Location: Amman, Amman Governorate

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